Bantuan Pelanggan

Hubungi customer service Shopee melalui fitur 'live chat' atau 'telepon kami' di pusat bantuan.

A woman stands in a brightly lit room pointing at a smartphone she is holding. She is smiling and dressed in a white blouse. Behind her, there are shelves filled with brown cardboard boxes and a few green plants, suggesting a setting related to home or office work, possibly e-commerce or small business.
A woman stands in a brightly lit room pointing at a smartphone she is holding. She is smiling and dressed in a white blouse. Behind her, there are shelves filled with brown cardboard boxes and a few green plants, suggesting a setting related to home or office work, possibly e-commerce or small business.
A market vendor wearing a green 'Grab Food' apron is smiling behind a stall with various vegetables and spices. A customer is scanning a QR code with a smartphone. The setting has a vibrant and lively atmosphere typical of local markets.
A market vendor wearing a green 'Grab Food' apron is smiling behind a stall with various vegetables and spices. A customer is scanning a QR code with a smartphone. The setting has a vibrant and lively atmosphere typical of local markets.
Live Chat

Dapatkan bantuan langsung melalui fitur live chat yang tersedia di aplikasi Shopee.

Telepon Kami

Hubungi kami melalui telepon untuk mendapatkan bantuan lebih lanjut terkait layanan Shopee.

woman wearing yellow long-sleeved dress under white clouds and blue sky during daytime

Layanan pelanggan Shopee sangat membantu, cepat tanggap, dan selalu siap membantu setiap masalah yang saya hadapi.

Rina S.

A shoe store with multiple shelves displaying a variety of sneakers. The shelves are arranged in a neat and organized manner with sneakers in different colors and styles. A person is seated at a counter in the background, possibly a store employee.
A shoe store with multiple shelves displaying a variety of sneakers. The shelves are arranged in a neat and organized manner with sneakers in different colors and styles. A person is seated at a counter in the background, possibly a store employee.

Saya sangat puas dengan bantuan yang diberikan melalui live chat, sangat efisien dan informatif.

Budi T.

A man with a beard, wearing a grey t-shirt, stands behind a white counter in a store, interacting with a customer. The customer, whose face is partially visible in a mirror on the counter, has curly hair. The store's interior features shelves lined with uniformly packed items, possibly books or products, and a minimalist aesthetic. A pair of sunglasses lies on the counter, near the customer's smartphone.
A man with a beard, wearing a grey t-shirt, stands behind a white counter in a store, interacting with a customer. The customer, whose face is partially visible in a mirror on the counter, has curly hair. The store's interior features shelves lined with uniformly packed items, possibly books or products, and a minimalist aesthetic. A pair of sunglasses lies on the counter, near the customer's smartphone.
★★★★★
★★★★★
Bantuan

Hubungi customer service melalui live chat.

Kontak

Telepon

support@shopeehelp.com

0817.0103.081

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